Prepare a clear request to the airline.

This browser-only template helps you organise facts. It is not legal advice and it never submits a claim for you.

Filled example · not a real claim

See a completed letter before you fill the empty form.

This sample uses invented facts (Jane Doe, BA117, booking ABC123). Replace every placeholder with your own itinerary. Do not enter a passport, bank details or boarding-pass scan in this tool.

To: British Airways

Subject: Compensation and refund review — delayed flight BA117

Dear Customer Relations Team,

I am writing regarding the delay affecting my itinerary on 14 March 2026. My booking reference is ABC123. My route was London Heathrow (LHR) → New York JFK. The calculator context recorded a final-arrival delay of approximately 3.5 hours.

Please review this request under UK261. The calculator’s great-circle distance context was approximately 5,540 km.

I request a compensation and refund review. Please confirm the operating carrier, state the recorded cause in writing, explain whether you rely on any extraordinary-circumstances position, and provide your written refund, rerouting, care and compensation position.

I have retained booking confirmation, boarding evidence, airline notices, scheduled and actual timing information, alternative-booking details and relevant receipts. Please reply in writing with the basis for any decision.

Yours faithfully,
Jane Doe

Your claim details

Nothing is uploaded or stored by this tool.

Passenger display name · browser onlyOperating airlineOperating airline nameWhat are you asking the airline to review?Disruption type

Booking referenceFlight number or route

Travel date

Use the airline’s official help page

No official claim URL is recorded. This tool does not guess links, emails, response times or fees.

Do not enter passport, bank, boarding-pass or sensitive identity documents here. Keep evidence for the airline’s official channel.

Draft letter

Review, tailor and sign before sending.

To: Operating airline

Subject: Compensation review — disrupted flight [flight number]

Dear Customer Relations Team,

I am writing regarding the disruption to my itinerary on [travel date]. My booking reference is [booking reference].

Please review this request under the applicable passenger-rights framework.

Please review whether compensation is due under the applicable passenger-rights framework. Confirm the operating carrier, the recorded cause and whether you rely on extraordinary circumstances, then give your written compensation decision.

I have retained my booking confirmation, boarding evidence, airline notices, scheduled and actual timing information, rerouting details and relevant correspondence. Please reply in writing with the basis for any decision.

Yours faithfully,
[passenger name]

Before you submit it

Review every fact, tailor the request and sign it yourself.
Send it through the airline’s official form or recorded email channel.
Keep a copy, your booking evidence, notices, timing and receipts.
Do not upload sensitive documents through FlightRefundCalc.

The A4 PDF is generated locally and is unsigned until you review and sign it. FlightRefundCalc is an independent educational website; it is not a law firm, claims company, or registered company.

Verified airline claim links

Use only the airline-operated destinations recorded here.

For every other carrier, use its official help page. FlightRefundCalc does not guess a claim URL, email, response time or fee.

Directory covers 51 maintained airline records. Airline destinations with no verified official URL intentionally show a fallback instead of a guessed link.