Turkey SHY passenger-rights checker
Check Turkish passenger-rights coverage and official escalation steps; identify which circumstances need individual review.
Sources checked: 29 September 2026. For completed delayed journeys; cancellations, denied boarding and refunds instead of travel need separate review.
Care, refund and evidence
SHY covers departures from Turkey on any carrier and arrivals on Turkish carriers. Longer waits can trigger refreshments, communications and overnight accommodation with transfers. At five hours, check the separate refund choice. Rerouting can involve different rules and reductions.
Save your booking, operating carrier, notice timing, scheduled and actual arrival, written reason and expense receipts. Claim in writing with the airline first; for an unresolved dispute check the competent authority and its procedure. Do not enter booking references or documents here. This checker processes answers in your browser.
Official regulation / regulator guidance