Choose the right channel for the issue you need to resolve.
Support scope for FlightRefundCalc, direct airline claims and third-party referrals.
Last reviewed: 3 September 2026
For an airline claim
Use the airline’s official claims or customer-relations channel, keep your evidence and use the free direct-letter tools if helpful. FlightRefundCalc does not accept claim documents, passport data, banking details or requests for legal representation.
For a third-party referral
If you choose a disclosed partner service, contact that provider directly about its claim form, terms, data handling, claim status or fees. FlightRefundCalc cannot access or change a third-party claim.
For a site issue
For a broken page, incorrect public information or accessibility barrier, email [email protected]. We aim to acknowledge the same day even if a full answer takes longer. Do not include personal travel documents, booking references, payment information or sensitive identity data in feedback.
Prepare a site-support email
This form does not upload or send anything through FlightRefundCalc. It prepares a message in your device’s email app for [email protected]. We aim to acknowledge the same day even if a full answer takes longer. Do not include documents, booking references, payment information or other sensitive data.
Site operator
Feroz Sheikh
Founder and editor · Doha, Qatar · originally from Nepal
Feroz Sheikh built FlightRefundCalc as an educational passenger-rights calculator. Originally from Nepal, he lives in Doha, Qatar. He writes and reviews the public guidance himself. FlightRefundCalc is not a law firm, claims company, or registered company. It does not file claims, hold money, or give legal advice.
FlightRefundCalc is an independent educational website. It is not a law firm, claims company, or registered company. Contact: [email protected].
[email protected]