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Partner disclosure

Partner disclosure: choose how you want to pursue a flight-disruption claim.

FlightRefundCalc provides preliminary information and free direct-letter tools. In some flight-disruption results, we may also show an optional referral to a separate service. This page explains that choice before you click.

Current approved referral

AirHelp

When an AirHelp option is shown, AirHelp is an independent third-party claim service. FlightRefundCalc may receive a referral commission if you choose to continue. The statutory compensation estimate does not change because of a referral.

DIY compared with the optional AirHelp route

The choice is about who handles the request—not a promise of a result.

Direct airline request

Who handles it

You use the free FlightRefundCalc letter and communicate with the airline yourself.

Fee information

FlightRefundCalc charges no third-party service fee for its educational calculator or letter tool. Airline processes and any personal costs are separate.

Optional AirHelp service

Who handles it

AirHelp assesses and, if it accepts the case, handles it under its own agreement and instructions.

Published fee information

AirHelp’s published standard service fee is 35% of Flight Compensation, including applicable VAT. Its published Legal Action Fee is 15% in addition where legal action is necessary, so the published combined deduction can be 50%. See the current source before proceeding.

Fee information checked 26 August 2026 against AirHelp’s “Our Fees” page, updated by AirHelp on 11 August 2026. Terms, eligibility, regional terms, potential membership products, claim acceptance and fees can change. FlightRefundCalc does not state fee ranges for any other provider without an equivalent current primary source.

Read AirHelp’s published fees

Free direct airline route

You can use the free letter tools, keep control of the request, and contact the airline directly. FlightRefundCalc does not charge a third-party service fee for this path.

Prepare a free letter

Optional AirHelp route

If you choose the separate AirHelp service, read its current eligibility, fee, privacy, claim-handling and payout terms before submitting any personal data. It decides whether to accept a claim.

An AirHelp link appears only where the approved provider configuration and public redirect safeguards are active.

Partner choice is optional. FlightRefundCalc is not a law firm, does not decide claim outcomes, and does not submit a claim on your behalf. Verify airline notices, actual arrival time, and the applicable service terms before acting.