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Cookie Policy

A concise explanation of browser storage and third-party cookies.

How FlightRefundCalc uses essential browser state and how external providers may set their own cookies.

Last reviewed: 10 September 2026

Browser-session tool state

The calculator and direct-letter flow may retain selected route, incident or date values in the current browser session so a prefilled letter can open smoothly. This is not a long-term customer profile or a stored claim record.

Essential service operation

Hosting, security and session mechanisms may use technical storage needed to deliver and protect the site. We do not use this public page to offer a broad behavioural-advertising profile.

External destinations

A third-party referral opens the provider’s website. That provider may use cookies or similar technologies under its own policy. You can review and manage browser cookies through your browser settings.

Optional Google Analytics

Google Analytics loads on English public pages only after you accept analytics. It uses cookies to measure page visits and tool actions, for example that a calculator was started or submitted, which broad result category was shown (eligible, possibly eligible, needs review or not eligible), and that a letter was generated or downloaded or the partner link was clicked. These events carry no names, email addresses, flight numbers, dates, booking references or airports. URL query values and fragments are removed from our analytics events; letter fields are not sent. You can decline without losing access to the tools, or withdraw permission using the controls on this page. Your choice is stored on this browser for up to 180 days. German pages do not load Google Analytics. Separately, limited first-party aggregate action counts and technical server logs may be processed without passenger or booking details.

Site operator

Feroz Sheikh, founder of FlightRefundCalc

Feroz Sheikh

Founder and editor · Doha, Qatar · originally from Nepal

Feroz Sheikh built FlightRefundCalc as an educational passenger-rights calculator. Originally from Nepal, he lives in Doha, Qatar. He writes and reviews the public guidance himself. FlightRefundCalc is not a law firm, claims company, or registered company. It does not file claims, hold money, or give legal advice.

FlightRefundCalc is an independent educational website. It is not a law firm, claims company, or registered company. Contact: [email protected].

[email protected]