Delayed baggage
Keep the PIR and receipts for reasonable essentials while you wait.
Baggage Rights
Understand a baggage problem without over-promising.
Use the separate baggage tool for a delayed, lost or damaged checked bag. It explains the Montreal Convention liability ceiling, evidence and urgency—then helps you prepare a direct request.
What the tool keeps separate
Statutory liability ceiling versus a documented expense request.
Baggage rules versus flight delay/cancellation rights.
A direct, local-only letter instead of document uploads.
The current ICAO Article 22(2) baggage ceiling is 1,519 SDR, effective 28 December 2024; it is not a guaranteed payout.
Lost baggage
Confirm the carrier’s written status and retain your baggage tag and itinerary.
Damaged baggage
Document the condition and act promptly; carrier notice processes can be time-sensitive.
Delayed, lost and damaged baggage are different claim paths
Checked-baggage claims normally start with the operating carrier and the Montreal Convention framework, but the evidence and urgency change with the incident. A liability ceiling is not an automatic payment: the passenger still needs to document the loss and follow the carrier's notice process.
Delayed baggage
File a Property Irregularity Report (PIR) promptly, keep the reference and retain itemised receipts for reasonable essentials bought while separated from the bag.
Lost baggage
Keep the bag tag, booking and written status. A bag that remains missing for 21 days can move into a loss assessment, although an airline may declare it lost sooner.
Damaged baggage
Photograph the bag before repair or disposal, keep the baggage tag and obtain a repair or replacement assessment. Written notice periods can be short.
Common questions
Is 1,519 SDR a guaranteed baggage payout?
No. It is the current Montreal Convention Article 22(2) liability ceiling, effective 28 December 2024. The carrier assesses proven loss, applicable exceptions and evidence.
Does a PIR automatically submit a claim?
No. A PIR records the airport report. Follow the airline's separate written claim process and keep proof of submission.