Baggage Rights

Understand a baggage problem without over-promising.

Use the separate baggage tool for a delayed, lost or damaged checked bag. It explains the Montreal Convention liability ceiling, evidence and urgency—then helps you prepare a direct request.

What the tool keeps separate

Statutory liability ceiling versus a documented expense request.

Baggage rules versus flight delay/cancellation rights.

A direct, local-only letter instead of document uploads.

The current ICAO Article 22(2) baggage ceiling is 1,519 SDR, effective 28 December 2024; it is not a guaranteed payout.

Delayed baggage

Keep the PIR and receipts for reasonable essentials while you wait.

Lost baggage

Confirm the carrier’s written status and retain your baggage tag and itinerary.

Damaged baggage

Document the condition promptly and ask the carrier about its written notice process.