For delay
List reasonable essential purchases by date and amount and attach itemised receipts through the airline's official channel—not this website.
Your baggage claim details
Nothing is uploaded or stored by this tool.
Do not enter passport, bank, boarding-pass image or other sensitive documents here.
Baggage letter draft
Review and sign it before using an official airline channel.
To: Operating airline Subject: Request for review of baggage issue checked baggage — flight itinerary Dear Customer Relations Team, I am requesting a written review of my baggage issue checked baggage issue. My booking reference is [booking reference]. I will provide my baggage tag, boarding evidence, PIR (if issued), correspondence and receipts or photos relevant to the issue. Please confirm the baggage status, the claim process, applicable notice deadline, and the basis for any decision under the applicable baggage-liability rules. Yours faithfully, [passenger name]
The PDF is generated locally and is unsigned until you review and sign it. This educational template is not legal advice and does not submit a claim.
What to include with a direct baggage request
A useful baggage letter identifies the operating airline, booking, route, bag tag, PIR reference, incident and documented loss. The draft is a starting point: edit it against the airline's current form and never make a claim you cannot support.
For loss
Provide a factual inventory with age and supporting purchase evidence where available. Do not describe the liability ceiling as the value of the bag.
For damage
Describe when the damage was discovered, preserve photographs and add a repair or replacement assessment if requested.
Common questions
Does downloading the letter submit my claim?
No. The PDF is generated locally. Review, sign and submit it through the operating airline's current official claim channel.
Should I put passport or bank details in the draft?
No. Keep sensitive information out of this local drafting tool and provide only what the official airline channel legitimately requires.